Privacy Policy

1. Introduction

Welcome to Mantiq Labs. This privacy policy explains how Giv AI Labs Ltd (trading as "Mantiq Labs", "we", "us", or "our") collects, uses, stores, and protects your personal data when you use our website and services.

We are committed to protecting your privacy and handling your data in an open and transparent manner. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller:
Giv AI Labs Ltd
128 City Road, London, EC1V 2NX, United Kingdom
Email: privacy@mantiq-labs.com

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information you provide directly

• Contact information: name, email address, phone number when you contact us or sign up for our services
• Account information: username, password, and profile details when you create an account
• Communication data: any information you provide when corresponding with us
• Professional information: job title, company name, and business details

2.2 Information collected automatically

• Technical data: IP address, browser type and version, device information, operating system
• Usage data: pages visited, time spent on pages, navigation paths, and interaction with our services
• Cookie data: see our Cookie Policy for more details

3. How We Use Your Information

We use your personal data for the following purposes and legal bases:

4. Data Sharing

We may share your personal data with:

• Service providers: third-party companies that help us operate our business (e.g., hosting providers, analytics services, payment processors)
• Professional advisers: lawyers, accountants, and other professional advisers where necessary
• Legal and regulatory authorities: where required by law or to protect our legal rights

We do not sell your personal data to third parties. Any third parties we share data with are contractually bound to protect your data and use it only for the purposes we specify.

5. International Transfers

Your data may be transferred to, and processed in, countries outside the United Kingdom. Where we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Transfers to countries with adequacy decisions from the UK government
• Standard contractual clauses approved by the UK Information Commissioner's Office (ICO)
• Other legally approved transfer mechanisms

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your data, and applicable legal requirements.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: request a copy of your personal data
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data in certain circumstances
• Right to restrict processing: request limitation of how we use your data
• Right to data portability: request transfer of your data to another provider
• Right to object: object to processing based on legitimate interests or for marketing
• Rights related to automated decision-making: not be subject to decisions based solely on automated processing

To exercise any of these rights, please contact us at privacy@mantiq-labs.com. We will respond to your request within one month.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately and we will take steps to delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us and Complaints

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@mantiq-labs.com
Post: Giv AI Labs Ltd, 128 City Road, London, EC1V 2NX, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113